Live Event: Ask the Expert – Finding Profitable Customers

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This is an intermediate-level class and should be attended by those defined below.

In a consumer-driven market with less brand loyalty, how do businesses ensure that they are engaging with the customers most likely to deliver maximum profitability? Successful businesses work on building relationships with their audience and they are very clear on their target customer profile. In this session, you will learn how to identify your most valuable customers along with strategies to retain them. We’ll discuss the importance of key metrics like customer acquisition costs, retention rates, churn, and lifetime value, and we’ll explore tools that you can use to track customer information and engagement. Stop wasting time with low-budget customers. Sign up now!

To get the most out of this session, users should have:

An understanding of who their ideal customer is

An understanding of who their current customers are

After taking this session, we recommend “Identifying Customer Objections” and “Perfecting Your Sales Conversions”.

Note: Log in 15 minutes before the webinar time to be ready for an on-time start. Presentation recordings will not be shared so be prepared to take notes.

With Coach Nic Colbert of Coach Nic, LLC

Coach Nic is a performance coach, instructor, and inspirational speaker for small businesses and business professionals. His company, COACH NIC DC, is based in the historic Eastern Market corridor of Washington D.C. He has a passion for improving the performance results of entrepreneurs and the people that they employ.

He has over 26 years of experience coaching small business owners and training aspiring entrepreneurs with his proprietary gap management process have helped over 2,500 entrepreneurs achieve their business and sales goals.

Additional Details

Organizer - Verizon

To register for this event please visit the following URL: →


Date And Time

2024-04-24 to


Online Event

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